Authorized Access Ltd

Authorized Access - Case Study

The Background

Authorized Access Ltd has been established for over 20 years and is a Master Locksmiths Approved Company. Working with both commercial and domestic customers; providing peace of mind through cost effective security solutions. As a highly reputable and long standing company, customers include Local Authorities, Primary Care Trusts and Age Concern to name but a few. Working with vulnerable groups is their speciality.

When Gaynor and David approached Community & Business Partners for assistance through the 1-1 mentoring programme, their main issues were reviewing their roles within the company, implementation of ideas, defining the target markets and actively seeking work to ensure their marketing strategy is updated and executed.

The Action

They were matched with Louise Yates, and have spent many hours discussing their predicaments. Louise took an alternative approach, by getting them to look at their personal goals and life/work balance, and developed a plan so they knew how they wanted to push the business forward. 

The Results

Louise has helped them to plan a direction to follow and is conscious that the company may not be the right fit, at this time. Louise has also helped them look deeply into the course of action to be taken and assisted with a strategy which may become very useful in the future, if this is the case.   Although some of the goals are ongoing, the company have achieved a 15% increase in sales and have sustained staff levels, and feel the future could be very bright. Jane was also able to spend the hours driving the business forward rather than accounting by hand!

They Say

“Louise allowed us to look at our life/work balance; we found the program is flexible to the needs of the company and allowed us to realise the values and assess our personal needs. It has also assisted us to identify our core values, both personally and within the business."